Customer Reviews

Customer Testimonials for Gilbert and Baugh Ford


Gilbert and Baugh Ford - 2000 Quality Vehicle

At Gilbert & Baugh Ford we are all about customer satisfaction, our customers are number one. You will be greeted by our friendly staff upon arrival and treated just like family from your very first visit. We have an excellent sales staff, that can help you find anything your looking for. So come see the difference, because if you don't, we can't save you any money!!Also check out our Rental Center located at the bottom of our parking lot!!! We can put you in anything form a car to a 12 passenger van!!


Susan Mason - 2015 Ford Explorer

"We had a wonderful experience from the time we walked in the show room until we drove off of the lot"

Our salesman, Kevin treated us like family. He was very knowledgeable and answered all of our questions and gave us a really good deal. Our daughter Riley also cant wait to go back for cookies and popcorn. They couldn't have made it any better."


Barbara Gunter - 2014 Ford  Explorer XLT

"They Listen To Me"

 We were very pleased with the service we received at Gilbert & Baugh Ford. John Culbert, our salesman, listened to what we wanted and started looking for it. It only took one week and he found exactly what we had asked for. The entire team were very conscientious and went out of their way to help us.


Linda McNeese - 2012 Ford Escape

"Great Experience"

My experience at Gilbert & Baugh was great! Cody Conner was great, he was very nice and helpful. In fact everyone at Gilbert & Baugh is great!


Bill & Betty Brewer - 2008 Ford Explorer Sport Trac XLT

"Its A Fantastic Place"

Oh my were we impressed! Everyone at Gilbert & Baugh was so nice to us- even the people in the back! Its a fantastic place to do business.


John Fortenberry - 2014 ford escape

I enjoyed the experience and I am enjoying the car. My salesman was Kevin Norton, and he was just a nice fellow. The Ford Escape is also getting really good gas mileage!!


Roy & Joan Wadkins - 2015 Ford Focus

We are very happy with the car we bought from Gilbert & Baugh. Our salesman, Kevin Norton and owner, Randy Baugh really cared that we were satisfied with our car and with the service we received. They have both checked on us several times to make sure everything was still good with the car. They both answered texts and calls when we had questions.


Jennie Clark - 2014 Ford Edge

It was a great experience. In fact it was awesome!! Mr. Amos was wonderful, it was a rainy cold day, but he didn't seem to mind at all, he stayed with us all day and answered all our questions. I had driven a Ford for 12 years and knew that I wanted another Ford.


Patsy Thrasher - 2016 Ford Escape

I would recommend anyone to go to Gilbert & Baugh. Kevin Norton was fantastic and I was really pleased. I have been to a lot of car dealerships and never been treated this good!


Nikki Mahan - 2013 Chevy Malibu

Tim Johnson was my salesman at Gilbert & Baugh Ford. He was very attentive to what I needed and wanted. He went out of his way to make sure I not only stayed in budget but also made sure I had the options I wanted on my car.


Meridith Horne - 2015 Ford Explorer

Cody Conner was really great to work with, we called before going to Albertville to make sure they had the Explorer we were interested in. Cody was ready for us he had it pulled to the front of the building and the owner, Randy Baugh even came out and greeted us. We went back a week later and once again Cody had the Explorer waiting on us and Randy came out and talked to us again. The buying process was quick and easy, they were kind from start to finish.


; ;