We care about our customers and their safety. That is why we have taken measures to ensure we are doing everything we can to ensure that you stay safe while doing business with us. We will pick up your vehicle, leave you a sanitized loaner vehicle while we service yours, and deliver yours back to you sanitized once we have completed the required service at our dealership. Call us at (256) 891-3000 or use our website gilbertbaughford.com to schedule your service today.
At Gilbert & Baugh Ford in Albertville, Alabama Fords REALLY do cost less. Come see the difference.
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Shop and Buy from the Comfort of Your Home
Buying a vehicle from us has never been easier. Shop and buy your next vehicle from the comfort of your home…or anywhere you prefer. gilbertbaughford.com We’ll deliver it directly to your driveway.
At Gilbert & Baugh Ford in Albertville, Alabama Fords REALLY do cost less. Come see the difference.
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- $15.4 billion of additional cash on balance sheet, drawing from two credit lines
- Dividend suspension to preserve cash and provide additional flexibility in the current environment
- Withdrawal of company guidance for 2020 financial performance
- Three month payment deferral for eligible U.S. new-car customers, plus three more paid by Ford, for up to six months of payment peace of mind
DEARBORN, Mich., March 19, 2020 – Ford Motor Company is taking a series of initiatives to further bolster the company’s cash position amid the coronavirus health crisis, maintain strategic flexibility on behalf of its team and customers, and set up Ford to separate itself from competitors when the global economy emerges from the current period of acute uncertainty.
“Like we did in the Great Recession, Ford is managing through the coronavirus crisis in a way that safeguards our business, our workforce, our customers and our dealers during this vital period,” said Ford CEO Jim Hackett. “As America’s largest producer of vehicles and largest employer of autoworkers, we plan to emerge from this crisis as a stronger company that can be an engine for the recovery of the economy moving forward.”
The company today notified lenders that it will borrow the total unused amounts against two lines of credit: $13.4 billion under its corporate credit facility and $2 billion under its supplemental credit facility. The incremental cash from these borrowings will be used to offset the temporary working capital impacts of the coronavirus-related production shut downs and to preserve Ford’s financial flexibility.
“While we obviously didn’t foresee the coronavirus pandemic, we have maintained a strong balance sheet and ample liquidity so that we could weather economic uncertainty and continue to invest in our future,” Hackett said. “Our Ford people are extremely resilient and motivated, and I’m confident in the actions we are taking to navigate the current uncertainty while continuing to build toward the future.”
Ford has regularly described targets of having $20 billion in cash and $30 billion in liquidity heading into an economic downturn. At the end of 2019, those levels were $22 billion and $35 billion, respectively.
At the same time, Ford announced it has suspended the company’s dividend, prioritizing near-term financial flexibility and continued investments in an ambitious series of new-product launches in 2020 and long-term growth initiatives.
Also, Ford said it is withdrawing the guidance it gave on Feb. 4 for 2020 financial performance, which did not factor in effects of the coronavirus, given uncertainties in the business environment. The company will provide an update on the year when it announces first-quarter results, which is currently scheduled for April 28.
Ford this week announced plans to temporarily stop production at its plants in North America and Europe starting today. The actions were taken to protect the health and safety of employees and respond to issues with the supply chain and other constraints. The company will work with labor representatives to safely and effectively restart production in the weeks to come.
Hackett noted China was the first country to face the virus and is now emerging from the coronavirus crisis and showing improvements in automobile demand. This news on the China recovery should be a source of optimism about the overall economic recovery as the virus abates, he said.
‘Built to Lend a Hand’ Program Provides Peace of Mind With Up To Six Months of Payment Relief
Separately, Ford and its U.S. dealers are offering customers who are dealing with their own peripheral challenges from the coronavirus a variety of services, including six months of payment relief for new-car buyers under the new “Built to Lend a Hand” program.
Under the new program, developed with its dealers, Ford is offering six months of payment relief for eligible new-car customers who finance their purchases through Ford Credit. Ford will pay for three months and customers can defer for up to three more for a total of six months. The program is for people purchasing 2019 and 2020 model-year vehicles, excluding 2020 Super Duty trucks.
“Our dealers are incredibly connected to their communities,” said Kumar Galhotra, president, Ford North America. “And they’re willing to lend a hand by doing whatever it takes to help our customers in this time of need.”
More information about the “Built to Lend a Hand Program” is available at Ford.com.
About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadership positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 190,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit corporate.ford.com.
- Under “Built to Lend a Hand” program, eligible new car customers in the U.S. can defer payments for up to three months, and Ford will pay for three months – providing up to six months of payment peace of mind
- Dealers also will provide online, remote sales experiences along with pickup and delivery for service where available. In addition, convenient scheduling and one-touch access to Roadside Assistance is available via the FordPass app
- Ford also is supporting dealers’ efforts to help customers affected by the coronavirus with a new vehicle disinfection process for their new and loaner vehicles
- “Built to Lend a Hand” complements another Ford Credit program announced Monday, allowing existing U.S. customers affected by coronavirus to discuss options if they are having payment difficulty, including payment deferral
DEARBORN, Mich., March 19, 2020 – Ford Motor Company is offering eligible new car buyers up to six months of payment relief under a new “Built to Lend a Hand” program developed with its dealers.
This week, Ford met with dealers throughout the country, asking what they and their customers need most. The answer was clear – payment support for existing and new customers affected by coronavirus, plus tools to help serve their customers remotely.
Under the new program, Ford is offering up to six months of payment relief for eligible new car customers who finance through Ford Credit. Ford will pay for three months and customers can defer for up to three months for a total of up to six months. The program is for those purchasing new 2019 and 2020 model year vehicles, excluding 2020 F-Series Super Duty.
“Our dealers are incredibly connected to their communities,” said Kumar Galhotra, president, North America. “They’re willing to lend a hand by doing whatever it takes to help our customers in this time of need.”
Just over three-quarters of Ford dealers will work with customers on remote vehicle delivery for sales or service. Convenient service scheduling and one-touch access to Roadside Assistance is available via the FordPass app.
The company also is providing dealers additional rewards for helping better support customers during the coronavirus outbreak – including offering payments to dealers who deliver customers’ vehicles – instead of asking them to come to dealerships – in March and April.
Customers can visit Ford.com to be directed to individual dealer websites to learn about local dealer support plans.
In addition, Ford also has developed new disinfection procedure guidelines for dealers using products approved by the Centers for Disease Control and Prevention for cleaning both their new and loaner vehicles.
“We’re a family business with a 100-plus year legacy of steering through crises all over the world,” said Mark LaNeve, vice president, U.S. marketing, sales and service. “We’ve faced down many kinds of disasters, and we’ll face down this one just the same – taking care of our customers along the way.”
Ford’s Built to Lend a Hand initiative comes on the heels of a well-received Ford Credit program announced Monday, which allows existing U.S. customers affected by coronavirus to call Ford Credit and discuss options if they are having payment difficulty.
The website for the Ford Credit program is http://www.fordcreditsupport.com/ or customers can call a special hotline at 1-800-723-4016.
About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadership positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 190,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit corporate.ford.com.
NO PAYMENTS UNTIL SUMMER! MARCH 16 – JUNE 30, 2020
ALL NEW FORD VEHICLES (UP TO F-550) | ANY MODEL YEAR | PERSONAL & COMMERCIAL USE
Personal Use Max Term is 74 Months with contract reflecting 72 equal payments
Commercial Use Max Term is 62 Months with contract reflecting 60 equal payments
NEW RETAIL ONLY | 90-DAY DEFERRED FIRST PAYMENT PROGRAM
* Where available FORD CREDIT IS OFFERING NO PAYMENTS FOR UP TO 90 DAYS TO ASSIST YOUR CUSTOMERS NO PAYMENTS UNTIL SUMMER! MARCH 16 – JUNE 30, 2020
Ford Credit 90 Day Deferred Payment APR Financing
COMMITTED TO LENDING A HAND, FORD OFFERS ASSISTANCE TO CUSTOMERS, COMMUNITY DURING COVID-19 OUTBREAK
- Ford focusing on health, peace of mind of customers during developing outbreak of new coronavirus, or COVID-19
- Ford Credit is encouraging customers in the U.S. impacted by COVID-19 to contact the company to discuss potential delay of payments to provide relief. Additionally, Ford Credit is offering a program giving customers who buy new vehicles the option to delay their first payment for 90 days.
- The Ford Motor Company Fund, Ford’s philanthropic arm, is immediately directing more than $500,000 to nonprofit groups in southeast Michigan and will support delivery of food to senior citizens and to thousands of children who do not have access to school meals
- Ford Credit is launching an ad campaign starting today to raise awareness of its assistance programs.
DEARBORN, Mich., March 16, 2020 – Building on years of helping communities during times of need, Ford is working to help customers affected by the developing coronavirus outbreak.
“Ford is committed to lending a hand to the people who rely on us,” said Mark LaNeve, vice president, U.S. marketing, sales and service. “The peace of mind of our Ford and Lincoln customers is our top priority as we work through the developments of this outbreak.”
Ford Credit has long helped customers impacted by local and federal disasters. Now, existing Ford Credit customers in the U.S. affected by COVID-19 who purchased or are leasing vehicles are encouraged to contact Ford Credit to discuss options if they are having payment difficulty. For example, they may be able to change a payment due date or delay a payment.
Customers are encouraged to access their Account Manager profile either online at accountmanager.ford.com or through the FordPass app; visit http://www.fordcreditsupport.com/ or call a special hotline – 1-800-723-4016 – to discuss options.
In addition, Ford Credit is offering a program giving customers who buy new vehicles the option to delay their first payment for 90 days.
Ford Credit will launch an ad campaign beginning today to raise awareness of the new program.
“We want to make sure that anyone who needs assistance knows it’s available,” said Marion Harris, chief executive officer, Ford Motor Credit Company.
In addition, the Ford Motor Company Fund, Ford’s philanthropic arm, is providing assistance to nonprofit organizations meeting critical community needs.
As an initial step, Ford Fund is directing more than $500,000 to help nonprofit groups in southeast Michigan and will support delivery of food to senior citizens and to thousands of children who do not have access to school meals while schools are not in session.
The two Ford Resource and Engagement Centers in Detroit are serving as drive-up food pantry distribution centers. Ford Fund also is supporting Detroit-area nonprofits that provide shelter to families and other at-risk people. In addition, Ford Fund is exploring how employee volunteers can assist nonprofits that are short-staffed.
In other parts of the U.S., Ford Fund is redirecting funds to support food programs for children no longer in school. It also is launching an emergency aid program with the UNCF (United Negro College Fund) to help students with financial difficulties at historically black colleges and universities get home following the sudden closure of some of these institutions.
“We are immediately targeting resources to ensure that the most vulnerable people are being cared for during this unprecedented situation,” said Mary Culler, president, Ford Motor Company Fund. “We appreciate all that our nonprofit partners are doing and will continue to work with them to address critical needs in our communities as the situation evolves.”
About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadership positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 190,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit corporate.ford.com.
Peace of Mind for Our Customers
At this time when the news is dominated by Coronavirus (COVID-19), we wanted to personally reach out and let you know that we are vigilantly implementing enhanced protocols to ensure your safety when visiting our businesses. Every day, we closely monitor and analyze developments and statements from local, national and international health agencies, and we are taking actions to comply with their directives which are based on facts and medical science.
There is nothing more important to us than making sure we manage this situation as effectively as possible, so you continue to feel confident visiting our business. Our senior management team meets daily and will continue to make decisions on how we can further improve our programs and actions to help protect guests and employees. The health authorities tell us that, to prevent the spread of Coronavirus, we must: wash hands frequently, heighten cleaning practices, avoid contact with sick people and stay away from work when ill. All our actions are focused in these areas.
Here’s where we are at this time:
- We have implemented several new policies and procedures across our dealership, which will follow recommendations from the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the Alabama Department of Health (ADPH).
- We are in constant communication with our employees to reinforce our sanitization safety procedures. In addition, we are sanitizing high-traffic public areas at an increased frequency.
- We have provided additional literature and are providing additional hand sanitizer dispensers to employees.
- For guests, we are providing more hand sanitizer dispensers across our businesses in high visibility and high traffic areas. We are also increasing our reserves of hand sanitizers for use by our guests and employees over an extended period.
- We have bought more cleaning and disinfectant supplies to utilize throughout this health concern. We are increasing the frequency of cleaning high-touch surfaces in public areas.
- We are reinforcing training procedures to ensure cleaning processes are implemented properly by our employees.
- While we have had no employees infected by the Coronavirus at this time, we have instituted a policy that if an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek medical attention and to remain at home until they are free of symptoms. Their area will then be quarantined until properly cleaned so that we can ensure the safety of all of our guests and staff.
- We are encouraging guests who are ill to seek medical attention and to avoid public exposure as much as possible. Please avoid our businesses if you are experiencing flu-like symptoms and call to cancel any existing appointments. We will be happy to reschedule for a future date.
Additional measures we have implemented to assist our Service, Parts, and Rental customers:
Out of an abundance of caution, our Ford Service, Parts, and Rental customers will find that we as a dealership have instituted a disinfection process that enhances our standard pickup and delivery service for all vehicles involved. These additional steps will create a singular and safer experience for both our clients and our dealership employees. These new steps are intended to build trust that we as a dealership are doing everything possible to provide the best service in all situations. At high level, we have implemented the following disinfecting process which include:
- Using recommended disinfecting wipes to clean high-touch driver areas of both the loaner and client vehicles.
- Our staff will be wearing new/fresh form fitting nitrile or latex gloves when driving and delivering vehicles.
- We have asked staff to avoid shaking hands and other physical contact during pickup and delivery with a client.
- We will deliver loaner and client vehicle key fobs in an envelope after disinfecting the key fob with a disinfectant wipe.
- We will be placing a leave behind note on the passenger seat in both the loaner and the client’s vehicle upon re-delivery stating what actions we have taken to ensure both our client’s and our staff’s safety.
- Our Service customers will have curbside service and a guaranteed loaner vehicle that has been sanitized available to them simply by calling us at (256) 891-3000 and setting an appointment time for drop-off.
- If curbside service isn’t an option, then call us and we may arrange to pick up your vehicle from your home or workplace so that we may perform service on your vehicle. If we do so, we will provide you with a sanitized loaner vehicle to utilize while service is being performed at our dealership.
- Whether a customer has been a client of our Service department previously or not, we will work with you to ensure that you can have the services you require completed. We will work with anyone driving any vehicle so long as it is not considered a “luxury brand” vehicle (i.e. BMW, Mercedes, etc.). For those vehicles we recommend that you contact an OEM dealership.
- We are continuously reevaluating the public health situation and will be adapting these processes as advised by public health authorities.
Additional measures we have implemented to ensure the safety of our Sales customers:
- We offer at home test drives. These can be taken advantage of in one of two ways; 1) a client can request that we deliver a sanitized vehicle of their choosing to their home or place of work so that they may test drive the vehicle firsthand while limiting their exposure to others or 2) our Sales staff has been trained on methods of offering virtual test drives to our clients where they will utilize video chat methods to demonstrate the vehicle of choice to our prospective clients. During a virtual test drive a sales team member will show the interior and exterior of the vehicle and they will demonstrate functionality of the vehicle as desired by the client.
- We encourage customers to utilize our virtual showroom at gilbertbaughford.com to find and narrow their vehicle interests down to a specific unit.
- We have implemented tools to assist customers in working their entire deal online which includes getting bank approval, choosing extended warranties, GAP insurances, and other vehicle care products.
- If a customer utilizes our online deal structuring methods, once they have selected their vehicle of choice, we will arrange for vehicle delivery of a sanitized vehicle to a place of the client’s choosing where they can inspect the vehicle, do a final test drive if necessary, and complete the remaining paperwork with the delivery driver.
- Our sales team has been trained to assist customers as they are working through their deal online and are readied to answer any questions a prospective client has remotely.
- Our dealership offers a chat service on our website where shoppers can get some questions answered by our chat attendants. Our sales staff oversees the chat attendants and if available can take over the chat to assist if they are not tied up with another client at that time. If they are unavailable, we encourage each customer to give the chat attendant their contact information and a member of our staff will be in contact as soon as the business allows for them to do so.
- Our Finance Department is working closely with our banks to ensure that we are taking full advantage of the lowered interest rates issued by the Federal Reserve.
- Our Finance Department has negotiated terms with one or more of our banks to offer clients with approved credit the option to delay their first payment for 90 days.
We appreciate your business and loyalty to Gilbert & Baugh Ford. We are committed to implementing recommendations from the health authorities to give you peace of mind as you visit us now and in the future. The health and safety of our guests and employees will always be our most important consideration, especially in these challenging circumstances. We will continue to monitor this and all public health situations and abide to the recommendations of authorities. We are committed to work swiftly to change processes as needed to best ensure both our client’s and employee’s safety.
Best Regards,
Gilbert & Baugh Ford
It’s that time of year again when we see the best deals of the year on all new Ford vehicles from the previous model year.
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At Gilbert & Baugh Ford in Albertville, Alabama Fords REALLY do cost less. Come see the difference.
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Gilbert & Baugh Ford receives 2020 CarGurus Top Rated Dealer Award for Excellence in Customer Experience
Gilbert & Baugh Ford receives 2020 CarGurus Top Rated Dealer Award for Excellence in Customer Experience
Albertville, AL – March 4, 2020 – Gilbert & Baugh Ford today announced that it has received the honor of being named a 2020 CarGurus Top Rated Dealer. The CarGurus Top Rated Dealer awards are given to car dealerships that have received the highest average review ratings from shoppers who have submitted dealership reviews on the CarGurus platform. CarGurus uses verified dealership ratings along with other factors like pricing analytics to help shoppers search for a great deal on a vehicle.
“We are thrilled to recognize Gilbert & Baugh Ford as a 2020 Top Rated Dealer,” Ashley Karr, Vice President of B2B Marketing at CarGurus. “Customer reviews are at the core of CarGurus’ transparent shopping experience, and is a part of why shoppers have come to trust us. The Top Rated Dealer program gives dealerships like Gilbert & Baugh Ford the opportunity to showcase their customer service excellence, and we applaud their high standards.”
“Gilbert & Baugh Ford believes that providing excellent customer service is central to our business, and we are honored to be named a CarGurus Top Rated Dealer in 2020,” said Randy Baugh – Owner. We look forward to maintaining and developing trusted relationships with both our current and future customers, and we will strive to provide this same level of excellence in the years to come.”
CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers.
About CarGurus
Founded in 2006, CarGurus (Nasdaq: CARG) is a global, online automotive marketplace connecting buyers and sellers of new and used cars. The Company uses proprietary technology, search algorithms and data analytics to bring trust and transparency to the automotive search experience and help users find great deals from top-rated dealers. CarGurus is the most visited automotive shopping site in the U.S. (source: Comscore Media Metrix® Multi-Platform, Automotive – Information/Resources, Total Audience, Q4 2019, U.S. (Competitive set includes: CarGurus.com, Autotrader.com, Cars.com, TrueCar.com)). In addition to the United States, CarGurus operates online marketplaces in Canada, the United Kingdom, Germany, Italy, and Spain. To learn more about CarGurus, visit www.cargurus.com.
© 2020 CarGurus, Inc., All Rights Reserved.
CarGurus® is a registered trademark of CarGurus, Inc. All product names, trademarks and registered trademarks are property of their respective owners.
Contacts:
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Advanced Technology Protection by Risk Theory
TECHNOLOGICAL PERILS
ADVANCED TECHNOLOGY PROTECTION
Today’s modern vehicle technology is very advanced and innovative, with some systems being able to see other vehicles, objects or children in the way; anticipate collisions; and automatically apply the brakes or take corrective steering actions, if needed.
These high-tech systems rely on a number of sensors, cameras, lasers and radar to gather data and monitor what’s going on around the vehicle, as well as the road itself. This data is processed by computers, which then prompt action either from the vehicle or the driver.
As savvy as the technology is, though, it’s not immune from failing, just like all electronics. That’s why you often see extended protection plans
for phones and computers. If repairing this kind of special technology can be rather costly for a tablet or laptop, imagine how much it would cost on a vehicle!
Without some sort of protection,
it could cost you as much—if
not more—as an engine or other major repair. How does that fit into your normal monthly budget? Chances are, it doesn’t.
Fortunately, RTDA has you covered. Our Advanced Technology Protection can cover the cost of parts and labor for repair and replacement when
a system has a failure. Protect yourself and your vehicle by planning for this failure due to a covered breakdown ahead of time and building it into your monthly car payment.
In addition to mechanical breakdown protection,
the plan provides 24-hour roadside assistance, covering: towing, battery service, flat- tire change, lockout service, as well as gas delivery. It also includes substitute transportation reimbursement. Additionally, trip interruption protection is provided for when you are more than 100 miles from home and your vehicle is inoperable due to a covered breakdown.
Advanced Technology Protection: keeping your high- tech components running, so you can focus on the road ahead.
For more information about RTDA’s Advanced Technology Protection, speak with your dealer representative today.
COVERAGE INCLUDES THE FOLLOWING OEM (ORIGINAL EQUIPMENT MANUFACTURER) INSTALLED COMPONENTS:
DVD PLAYERS
AUDIO SYSTEM, INCLUDING RADIO/CD PLAYERS AND AMPLIFIERS
VIDEO AND GAMING SYSTEM
NAVIGATION SYSTEM
FORWARD, BACKUP, AND 360-DEGREE CAMERA SYSTEM
PARKING ASSIST SYSTEM TOUCH/DISPLAY SCREENS
BLUETOOTH COMPONENTS
LANE DEPARTURE WARNING SYSTEM
BLIND SPOT DETECTION SYSTEM
WIFI DATA CONNECTIONS
USB PORTS
ACCESSORY POWER POINT CONNECTIONS
HOMELINK SYSTEM
Certain conditions and components are excluded such as, inadequate maintenance of the vehicle, pre-existing conditions, corrosion and parts designed for limited life such as bulbs, filters and brake pads. The OBLIGOR under this AGREEMENT is: United Service Protection Corporation, P.O. Box 21647, St. Petersburg, FL 33742, 1-800-283-0785. In Florida the OBLIGOR is United Service Protection Incorporated, P.O. Box 21647, St. Petersburg, FL 33742, FL License # 60016. In Oklahoma the OBLIGOR is Assurant Service Protection Inc., License Number 862541, P.O. Box 21647, St. Petersburg, FL 33742, 1-800-685-3034. This brochure provides a general overview of the product. Please refer to the actual contract provisions for additional information including details of benefits, eligibility, specific exclusions, terms, conditions, and limitations. Coverages may differ in certain states and coverage may not be available in all states.
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Warranties include 5-year/60,000 mile powertrain and 3-year/36,000 basic. All warranties and roadside assistance are limited. See retailer for warranty details.